Why Buy from us?
Here at Quality Quest Bikes, we are not only committed to empower families, outdoor enthusiasts, delivery riders and entrepreneurs with life-changing cargo-friendly e-bikes and e-trikes, we are committed to providing an intuitive and user-friendly shopping experience with top-quality customer service and post-sale support.
Here’s why we stand out:
1. Expert guidance
Our company was founded by cargo bike enthusiasts who understand the role of cycling for more than just recreational activities. We are extremely passionate about what we do, and we know our bikes inside and out. Whether you're new to cargo bikes or a seasoned rider, our customer service is here to guide you through every step of your journey. We don’t just sell bikes, we build lasting relationships with our customers to ensure they have the best experience possible. From selecting the right model to post-purchase support, we’re with you all the way.
2. Authorized Dealers
We work with trusted brands and manufacturers known for their commitment to quality. As authorized online dealers we are able to offer full manufacturer warranties on every order. The e-bikes in our store are carefully selected based on rigorous standards of durability, innovation, and performance. We stand behind our products because we believe in offering you the best quality at fair prices — so you can trust that your bike will deliver, whether it's for your next family, business, or lifestyle adventures.
3. Sustainability focus
Our mission goes beyond selling bikes; it’s about setting an example to the next generation by making a positive impact in our community and to the environment. In 2023, more than half of all trips in the US are under 3 miles and we genuinely believe cargo bikes have the potential to serve most if not all of these. By choosing to buy from us, you’re not just investing in a great bike — you're helping reduce your carbon footprint and promoting a greener, cleaner planet. We're proud to support the move toward sustainable urban mobility.
4. Unmatched Customer Service
We believe in providing top-tier customer service from the moment you land on our website until long after your purchase. Our team is dedicated to ensuring that every interaction you have with us is seamless and personal. Whether it’s answering questions, handling concerns, or providing advice, we are here to ensure you feel supported every step of the way.
Don't take it from us, take it from the community members we have proudly served!
5. LOWEST PRICE GUARANTEE & NO SALES TAX
Our status as a small online business allows us to offer no sales tax to our customers (except in the state of Florida) and our brand partnerships allow us to be able to offer the best prices you can find anywhere on the market, but in the off chance that you find a better price, let us know and we will refund the difference!
6. Fast and Free Shipping
We offer fast, reliable, and free shipping on all of our bikes and products. No hidden fees, no extra costs — just a smooth and straightforward process to get your bike delivered right to your door. You can track your order every step of the way, so you’ll know exactly when to expect your new ride.
7. Flexible Payment Options
We understand that investing in a cargo friendly e-bike is a big decision, so we offer flexible payment plans that make it easier to get the bike of your dreams. Our financing options let you spread the cost over time, helping you find a solution that fits your budget without compromise. See our OnePay - Installments (Credit Card) at Checkout for more details!
8. Mission over Margins
Our commitment to the environment goes beyond just our products - which is why we give away gifts in the form of books to educate our community members about the benefits of owning and using a bike.
We also donate 10% of all our profits to Gold Standard certified projects scaling up renewable energy around the world.
Join us on our quest towards a greener and healthier future. Experience the power and convenience of a cargo bike today!
