Billing Terms and Conditions

Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting your e-mail.

For Billing and shipping information discrepancies, our team reserves the right to refuse and fulfill your order. To prevent fraudulent chargebacks, our team may request clarification in writing to ensure accuracy of Identification, Billing and Shipping address information. When such clarifications are required, customers are required to reply within three (3) business days. If we do not hear back from you within this time, your order will be cancelled and your payment will be refunded.

For more information on Chargebacks, please refer to our Refund and Return Policy - Chargebacks 

 

Price Match Policy

At Quality Quest Bikes, we are committed to offering you the best value for quality products. If you find a lower price on an identical product from another authorized online retailer, we will match that price.

Learn more about our Price Match Policy.